Our Shipping Policy
| Shipping Locations: We ship orders within the United States and Canada. Unfortunately, we do not currently ship to PO Boxes or international destinations. |
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Shipping Methods and Delivery Times: We offer various shipping options to meet your needs, including UPS, USPS, and FedEx. Estimated delivery times are as follows:
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| Important Note: Delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or inclement weather. Production times for products are in addition to the shipping times. |
| Shipping Costs: Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The total shipping cost will be displayed at checkout before you complete your purchase. |
| Order Tracking: We will send you a shipping confirmation email with a tracking number once your order ships. You can use this tracking number to monitor the status of your shipment. Make sure our email doesn't go to your spam. |
| Multiple Shipments: If your order includes multiple products, they may be shipped separately depending on availability and warehouse location. You will receive separate shipping confirmation emails for each shipment. |
| Lost or Damaged Packages: Please contact us immediately if your package is lost or damaged during transit. Provide your order number and any relevant details, and we will work with the carrier to resolve the issue and ensure you receive your order or a replacement as soon as possible. |
| Shipping Address: Please provide an accurate and complete shipping address at checkout to avoid delays or failed deliveries due to incorrect or incomplete addresses. |
| Holiday Shipping: Please allow additional time for order processing and delivery during peak holiday seasons. We will communicate any expected delays on our website and through email notifications. |
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Contact us below If you have any questions or concerns about our shipping policy. We will reply within 24 hours. We are here to help! |
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Heartfelt Fine Art Greetings® Our Business Hours: Monday-Friday: 9 am to 5 pm (PST) Closed on Major Holidays |